Shipping Policy

Domestic Shipping Policy

 

Shipment processing time

All orders are processed within 2-3 business days.

Orders are not shipped or delivered on weekends or UK holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

 

Shipment method

Estimated delivery time

FedEx Express

2-4 business days

Signed For Mail

2-4 business days

Posted Mail

2-4 business days

 

Customs, Duties and Taxes

Michael Rath Brass Musical Instruments is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages 

If a product is received "damaged"


Please Photograph damaged items and packaging, save all packaging materials and damaged goods.

Notify Michael Rath Brass musical Instruments by email to info@rathtrombones.com on receipt of the goods.

 

International Shipping Policy

International shipping outside of the European Union is provided by Fedex.

 

Returns Policy 

Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.